Voicemail Portal (desktop)

On desktop versions of Horizon Collaborate, your voicemail can be found via the ‘Calls’ screen.

Click the ‘Voicemail’ button to go to your Voice Messaging Group Voice Portal. This will show up on your recent calls list.

You can also dial *62 on the dial pad, then press ‘Call’ to access your voicemail.

Enter your passcode then press the # key to connect to your voicemail. To obtain or change your voicemail passcode, please contact your Service Provider or Horizon Administrator who can do this on your behalf.

Use the dial pad on your active call action bar to input your passcode.

If you are not calling voicemail from your own phone (for example, if you are calling from a mobile where there is no user association with the Collaborate account) dial *62 then press the * key and input your extension number followed by your passcode to access your voicemail externally.

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