Minimum system requirements

Windows desktop

• Windows 7 SP1, Windows 8/8.1 or Windows 10 (Classical view only)
• 64-bit operating systems required
• The installation footprint is approximately 215 megabytes (MB)
• For voice calls, a sound card, speakers, and a microphone or a headset are required
• A minimum 4GB of random access memory (RAM) is required
• Minimum 1.5 gigahertz CPU (GHz)
• Open Graphics Library (OpenGL) 1.5 or higher is recommended.

macOS

• Minimum OS supported is macOS 10.13
• Minimum RAM: 1GB.

iOS

• OS 15 is the minimum operating system required
• The minimum compatible devices are iPhone 6s, iPhone SE, iPod touch (7th Gen).

Android

• Android 6.0/Marshmallow is the minimum operating system required
• There is no minimum device requirement
• The Google Play store will not allow Horizon Collaborate to install if the device is incompatible with the app.

Troubleshooting

• Please note! Horizon Collaborate is not currently compatible with smart watches (for example, FitBit and Apple Watch) or Chromebook.
• Horizon Collaborate is not currently supported on Windows 11.
• Horizon Collaborate is NOT supported on a Windows Server.
• Click here for a full device comparison list for Horizon Collaborate features.