MFA How to guide

Set up Multi Factor Authentication in Collaborate

MFA set-up for a company/individual users is handled via the Horizon GUI – please see Horizon MFA guide for further information on individual user management and MFA reset.

Step 1:
 Log in to Collaborate using your existing credentials

Step 2:
For first time log in to Collaborate – Users will be prompted to download an authenticator app and follow the instructions for set up

Step 3:
Once your authenticator has been set up you will be able to log into Collaborate using MFA

Login to Collaborate with MFA

Step 1:
Log in to Collaborate using your Collaborate credentials

Step 2:
Enter your secure passcode from the authenticator app and access Collaborate