Desktop Troubleshooting Quick Tips

Pinned: Important note: running original Collaborate and refreshed Collaborate

Screenshare device permission issues on MacOS

Turn on app permissions for your microphone (Windows)

Navigating the Horizon Collaborate Knowledge Base

‘Developer cannot be verified’ MAC OS fix

Enabling Windows notifications for Horizon Collaborate

Adjusting your Do Not Disturb settings to receive incoming call notifications

Client version updates – are you on the latest version of Collaborate?

Desktop client call transfers

Managing headsets on desktop versions of Horizon Collaborate