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Adjusting your Do Not Disturb (DND) settings to receive incoming call notifications

Issue

Are you noticing missed call notifications when you check Collaborate, but Collaborate hasn’t alerted you of any incoming calls?

How to resolve

Your ‘Do Not Disturb’ settings may still be switched on.

This might happen if you’d intended to mute incoming calls for a little while – maybe you just needed to get your head down and do some work without the distractions – but are now ready to take calls once again. To receive incoming call alerts again simply navigate to ‘Call options’ via the three dots at the bottom of your screen, then toggle Do Not Disturb on/off.